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哈摩學服:多規格商品詢價搭配 LINE 自動通知,打造團體服數位詢價流程

客戶案例背景圖

・Commerce・Web development, Integration・Store

哈摩學服:多規格商品詢價搭配 LINE 自動通知,打造團體服數位詢價流程

Styles, sizes, and custom details do not fit a normal cart. Buyers assemble the spec on the site, send the quote, and LINE tells the team a request just arrived.

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哈摩學服

專案成果

A quoting flow that matches how group uniforms are actually sold

  • 圖示

    A spec model that can grow

    Styles, sizes, colors, and the custom bits, structured so the catalog stays readable and the team can add products later.

客戶案例背景圖

專案背景

Group uniforms are too specific for a standard checkout

哈摩學服 makes class, club, and event uniforms. Styles, brands, colors, sizes, then quantity and custom work on top. That is not a retail checkout. The buyer confirms the spec, and someone quotes the run. The site had to hold the options, collect the request, and hand it to a person on LINE.

專案挑戰

How do you turn a messy uniform request into a clear quote?

  • 圖示

    Too many combinations

解決方案

Spec, quote, then LINE

One product page walks through style, color, and size. The admin can keep adding to the catalog.

多規格商品管理
針對團體服不同品項、款式、顏色與尺寸建立多規格商品架構,讓客戶能在單一商品頁面逐步確認所需規格,同時讓站方能透過後台持續管理與擴充商品內容。

After the spec, the buyer sends the request. The team confirms the making details and the price. That is how these orders actually close.

線上詢價功能
將商品與詢價流程整合,讓客戶完成商品與規格選擇後,可以直接提交相關需求,由站方取得詢價資訊後進一步確認製作細節與報價,建立更符合團體服客製交易模式的流程。

When the quote goes in, LINE tells the buyer it landed and tells the team there is something new to pick up.

LINE 自動通知
將網站詢價流程與 LINE 通知機制串接,當客戶完成詢價後,自動發送相關通知給客戶與站方,讓客戶確認需求已成功送出,也協助服務人員更即時掌握新的詢價需求並接續後續溝通。

設計落實

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客戶案例背景圖

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  • 圖示

    Browse, then ask

    Once the spec is chosen, the request lands in one place. The team sees what the buyer actually wants.

  • 圖示

    LINE picks up the thread

    Submit the quote and both sides are told. The conversation starts while the request is still fresh.

  • Item, style, color, size. The buyer has to choose all of that before a quote. The structure has to be flexible without becoming a wall of options.

  • 圖示

    A cart cannot price a custom run

    Quantity and custom details still need a person. The site collects the request. The quote comes after.

  • 圖示

    The quote is not the end of the job

    Someone still has to talk to the buyer. The request has to reach that person quickly, and the buyer needs to know it arrived.